Privacy Policy

Privacy Policy

Introduction

Welcome to https://extreme-quad-biking-dubai.terratrek.net! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we handle and safeguard the information you provide to us when you use our website, applications, services, or products, collectively referred to as “our platform.”

Scope

This policy covers all aspects of your interaction with our platform, including but not limited to:

  • Accessing and using our website and its various sections.
  • Utilizing our applications and digital services as an authorized user.
  • Visiting any linked websites associated with this Privacy Policy.
  • Receiving communications from us via email, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

Our Privacy Policy governs your interactions with us in the following scenarios:

  1. Account Creation: When you sign up for an account on our platform, we collect personal information necessary for account creation, including name, contact details, and login credentials.
  2. Payment Transactions: If you make a purchase or provide payment information, we process it securely to facilitate transactions. This includes credit/debit card details, billing addresses, and payment history.
  3. Communication: We may reach out to you via email, phone, or SMS for various purposes, such as sending newsletters, promotional offers, order updates, or customer support.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: This includes your user name, profile picture (if provided), email address, and password hashes/salted passwords for secure storage.
  • Payment Details: We store payment information securely, including cardholder name, card number, expiration dates, CVV codes, and billing addresses.
  • Financial Data: We may collect banking details if you choose to link your account with a financial institution for seamless transactions.
  • Purchase History: Details of products or services purchased through our platform, including purchase date, quantities, and total amounts.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs (if enabled).
  • Location Data: Information about your location when you interact with our apps or website, used to provide relevant local services.
  • Feedback and Reviews: We encourage user feedback and reviews, which may include personal details if voluntarily submitted.
  • Social Media Profiles: If you choose to log in or share content via social media platforms, we may collect data from those accounts (subject to their privacy policies).
  • Product Preferences: Information about the products you view, search for, or purchase on our website.

We obtain this data through direct user input, tracking technologies, and third-party service providers.

Cookies

Cookies are small text files stored on your browser when you visit our website. They play a crucial role in enhancing your experience and providing personalized content:

  • Strictly Necessary Cookies: These ensure basic functionalities of the website, such as enabling secure log-ins or maintaining session data.
  • Preference Cookies: Remembering user preferences, language settings, and ad personalization.
  • Analytics Cookies: Used by our analytics tools to collect aggregated data about website usage, helping us understand user behavior.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Complying with legal requirements and regulatory obligations.
  • Enforcing our terms of service and protecting the security of our platform.
  • Providing customer support and resolving disputes.
  • Personalizing your experience and offering relevant services.

Once the data is no longer required for these purposes, we delete or anonymize it to protect your privacy.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its use.
  • Rectification: Correct any inaccuracies in your personal information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data, subject to certain legal exceptions.
  • Restriction: Limit our processing of your data under specific circumstances.
  • Portability: Receive a copy of your personal data in a structured format, and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team using the information provided below.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about your privacy rights.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Policy, please contact us:

  • Email: [email protected]
  • Address: Privacy Team, Extreme Quad Biking Dubai, [Your Address], [Postal Code]